Shipping policy
Order processing
Orders are processed within 1–2 business days after payment is confirmed. During new releases and busy periods, processing may take slightly longer.
Delivery times
We ship from the UK to UK addresses only. Once your order has been dispatched, UK delivery normally takes 3–5 business days. Delivery times are estimates and may vary with the courier and other circumstances outside our control.
Shipping costs
Standard UK shipping is free on every order, with no minimum spend.
Packaging
Trading cards and collectibles are packed to help protect them in transit. Depending on the product we may use protective sleeves, toploaders, bubble mailers or boxes.
Tracking
Where tracking is available, you will receive a tracking number by email once your order has been dispatched.
Business identity and contact
| Legal business name | CRUX AGENCY LLC |
|---|---|
| Trading name | PullHouse |
| Address | 8206 LOUISIANA BLVD NE STE A 9676, ALBUQUERQUE, NM 87113, United States |
| EIN | 98-1980428 |
| orders@pullhouseshop.com | |
| Phone | +44 7456 064349 |
