Shipping policy

Last updated: 2 November 2026

Order processing

Orders are processed within 1–2 business days after payment is confirmed. During new releases and busy periods, processing may take slightly longer.

Delivery times

We ship from the UK to UK addresses only. Once your order has been dispatched, UK delivery normally takes 3–5 business days. Delivery times are estimates and may vary with the courier and other circumstances outside our control.

Shipping costs

Standard UK shipping is free on every order, with no minimum spend.

Packaging

Trading cards and collectibles are packed to help protect them in transit. Depending on the product we may use protective sleeves, toploaders, bubble mailers or boxes.

Tracking

Where tracking is available, you will receive a tracking number by email once your order has been dispatched.

Business identity and contact

Legal business name CRUX AGENCY LLC
Trading name PullHouse
Address 8206 LOUISIANA BLVD NE STE A 9676, ALBUQUERQUE, NM 87113, United States
EIN 98-1980428
Email orders@pullhouseshop.com
Phone +44 7456 064349